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Your personal data will be used to process your donation, and for other purposes described in our privacy policy.

Haven for Artists (referred to as us or we) is a Registered NGO in Lebanon. We operate the website havenforartists.org (the Website).

These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website.

These Terms and Conditions apply separately to each single donation that you make. And unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.

(1) The donation services

We will use your donation at our discretion but within our stated charitable objectives.

All payments through the Website are to be made by payment card.

Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our payment services provider, Bank of Beirut (MPGS) Mastercard gateway. By confirming that you wish to proceed with your donation you authorize Bank of Beirut (MPGS) Mastercard gateway to request funds from your credit, or debit card provider.

(2) Unauthorised card use

If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

(3) Information from you

Before we can process a donation you must provide us with (i) your name, and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.

When you submit your payment details, these details will be transferred to our payment provider, Bank of Beirut (MPGS) Mastercard gateway, and your payment data will be collected and processed securely by them. You should make sure that you are aware of Bank of Beirut’s terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.

We won’t share your personal details with any other third party other than is set out in our Privacy Policy. Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy.

(4) Refund policy

If you make an error in your donation please contact us by email at info@havenforartists.org within 14 days and a full refund will be made to you.

(5) General

We reserve the right to amend these Donation Payment Terms and Conditions at any time.

These Donation Payment Terms and Conditions are governed by Lebanese law and are subject to the exclusive jurisdiction of the Lebanese courts.

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